By default, we send out all our orders for free via Royal Mail Standard Delivery.
If you'd prefer to upgrade your order for Speedy Next Day Delivery, you can do so at the checkout where you will be charged a flat rate delivery fee of £9.50. (Please note that someone will need to be in to sign for your parcel).
How long will my order take to reach me?
We aim to dispatch all our orders the same day as they are received. However, any purchases made on a public bank holiday or on a weekend will be dispatched the next working day.
If you choose our free standard delivery option, please allow 3 - 5 working days for your order to reach you, but please be aware that your delivery will be at the mercy of Royal Mail, so it may arrive earlier or later than expected.
If you choose our £9.50 speedy delivery option, your items will reach you the next working day.
What if I change my mind or want to cancel/return my order?
Just get in touch with our Customer Service team via email - firstname.lastname@example.org, or call us on 02920 854 860.
You can return goods to us for a refund as long as the items are all unused and undamaged. Please note that you will be liable for the postal charges which are non-refundable.
If in the unlikely event that your goods arrive damaged or faulty, please contact us immediately.